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DOI | 10.1073/pnas.2019225118 |
Retail store customer flow and COVID-19 transmission | |
Shumsky R.A.; Debo L.; Lebeaux R.M.; Nguyen Q.P.; Hoen A.G. | |
发表日期 | 2021 |
ISSN | 00278424 |
卷号 | 118期号:11 |
英文摘要 | We examine how operational changes in customer flows in retail stores affect the rate of COVID-19 transmission. We combine a model of customer movement with two models of disease transmission: direct exposure when two customers are in close proximity and wake exposure when one customer is in the airflow behind another customer. We find that the effectiveness of some operational interventions is sensitive to the primary mode of transmission. Restricting customer flow to one-way movement is highly effective if direct exposure is the dominant mode of transmission. In particular, the rate of direct transmission under full compliance with one-way movement is less than one-third the rate under two-way movement. Directing customers to follow one-way flow, however, is not effective if wake exposure dominates. We find that two other interventions-reducing the speed variance of customers and throughput control-can be effective whether direct or wake transmission is dominant. We also examine the trade-off between customer throughput and the risk of infection to customers, and we show how the optimal throughput rate drops rapidly as the population prevalence rises. © 2021 National Academy of Sciences. All rights reserved. |
英文关键词 | COVID-19; Customer flow models; Disease transmission; Industry: retail |
语种 | 英语 |
scopus关键词 | commercial phenomena; consumer attitude; epidemiology; human; prevention and control; Commerce; Consumer Behavior; COVID-19; Humans; SARS-CoV-2 |
来源期刊 | Proceedings of the National Academy of Sciences of the United States of America
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文献类型 | 期刊论文 |
条目标识符 | http://gcip.llas.ac.cn/handle/2XKMVOVA/180305 |
作者单位 | Tuck School of Business, Dartmouth College, Hanover, NH 03755, United States; Department of Epidemiology, Geisel School of Medicine, Dartmouth College, Hanover, NH 03755, United States |
推荐引用方式 GB/T 7714 | Shumsky R.A.,Debo L.,Lebeaux R.M.,et al. Retail store customer flow and COVID-19 transmission[J],2021,118(11). |
APA | Shumsky R.A.,Debo L.,Lebeaux R.M.,Nguyen Q.P.,&Hoen A.G..(2021).Retail store customer flow and COVID-19 transmission.Proceedings of the National Academy of Sciences of the United States of America,118(11). |
MLA | Shumsky R.A.,et al."Retail store customer flow and COVID-19 transmission".Proceedings of the National Academy of Sciences of the United States of America 118.11(2021). |
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